Privacy policy

Last updated: July 7, 2025

Privacy Statement Bao-Med International BV

Bao-Med International BV respects the privacy of all users of its website and treats personal information confidentially. We use your data solely to process orders as efficiently and carefully as possible. Your data is not sold to third parties and is only shared with parties directly involved in fulfilling your order. During the ordering process and when completing contact forms, we use a secure SSL connection to protect your data.

Use of Data

Bao-Med International BV uses your data for the following purposes:

  • To process your order, we need your name, email address, delivery address, and payment details.
  • With your consent, we store personal data to personalize your shopping experience and improve our service.
  • When you subscribe to our newsletter, we use your email address to inform you about product developments, promotions, and offers. You can unsubscribe at any time via our website or by email.
  • Feedback and information about your use of our website help us further develop and optimize the website.
  • When participating in promotions or competitions, we use your data to process them correctly and measure the results.
  • When writing a review, you can decide for yourself which information you share. Contributions that do not comply with our guidelines will not be published.
Third Parties and Payment

Bao-Med International BV does not sell your data to third parties. Data is only shared with partners involved in fulfilling orders, such as logistics and payment partners. All of these parties are required to maintain confidentiality.

Cookies

Our website uses cookies to improve ease of use and remember your preferences. Cookies provide us with insight into the use of our website and help us improve it. You can configure your browser to refuse cookies. Please note that some features may not function fully as a result.

Hotjar

Bao-Med uses Hotjar to gain insight into user behavior on the website. Hotjar anonymously records click and scroll behavior, pages visited, and the device used. No personally identifiable information is collected unless it is voluntarily entered.

Retention Periods

We retain personal data for as long as necessary to process your order and provide related services (such as warranty). After that, we retain the data for a maximum of three additional years for analysis and reporting purposes, unless a statutory retention obligation applies (such as the seven-year tax retention period for payment data).

Your Rights

You have the right to access, correct, or have your personal data deleted. You may also request restriction of processing or the transfer of your data. To request access or make changes, you can contact us using the details below. For verification purposes, we may ask for a copy of your identification document or a cookie linked to your data (which can be found in your browser settings).

Complaints

If you have any questions or complaints about the processing of your personal data, you can contact us. If we cannot resolve the matter together, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl.

Contact Details:

Bao-Med International BV

Ambachtstraat 1D, 2751 GP Moerkapelle, Netherlands

+31 (0)79 331 4029

info@bao-med.com